Server
Company: Mansions Management Company
Location: Oklahoma City
Posted on: October 2, 2024
Job Description:
Position Summary Ensure that all guests are served to The
Mansions standards in the Restaurant areas. Display highest
standards of hospitality and welcome are demonstrated at all times
within all food and beverage areas Takes orders for, serves (where
applicable, prepares) food and beverages to all residents and
guests as per the standards in a friendly, timely and efficient
manner under the direct supervision of the Service Manager and/or
Sous Chef and/or Director of Dining/Executive Chef. Server Duties
and Responsibilities
- Greets guests and presents them with the menu
- Informs guests about the special items for the day and menu
changes if any
- Suggest food and beverages to the guest and also try to
upsell
- Take food and beverage orders from the guest on the order
taking pads or on the handheld Point of sale (POS) system
- Obtaining revenues, issuing receipts, accepting payments
- Performing basic cleaning tasks as needed or directed by
supervisor
- Filling in for absent staff as needed
- Punch the order on the POS machine and make sure to enter the
special requirements made by the guest while ordering the food;
(example - no garlic, less spicy, without egg, etc.)
- Communicate to the guest and provide assistance with their
queries
- Coordinate with the bus person and/or kitchen staff to ensure
smooth operation and resident/guest satisfaction
- Serve food and beverage to the guest as per the course of
order
- Observes guests and ensure their satisfaction with the food and
service
- Promptly respond to guest with any additional request
- Maintaining proper dining experience, delivering items,
fulfilling customer needs, offering desserts and drinks, removing
courses, replenishing utensils, refilling glasses
- Adhere to grooming and appearance standards consistently
- Must have some familiarity with basic cooking skills; (example
- salad preparation, dessert plating, etc.)
- Assist bus persons with stocking and maintain the restaurant
par stock levels and side station
- Help other areas of the restaurant such as answering telephones
and completing financial transactions for the Take-Out
- Close the shift on the POS terminal
- Other duties assigned by supervisor or manager including but
not limited to this list Education and Experience
- High school diploma or equivalent preferred
- Previous serving experience preferred
- Excellent oral communication skills required
- Positive interpersonal skills required
Compensation details: 10-15 Hourly Wage
PI7f576522bd25-37248-35625825
Keywords: Mansions Management Company, Lawton , Server, Other , Oklahoma City, Oklahoma
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